Need a hand with a viewing, payment, or your agency account? We're here to help.
Payment confirmations can take a few seconds to process. Refresh the page after a minute — if it's still blocked, contact support below with your name and cell number so we can check the payment record.
Viewing fees are being used to conduct id verification by agents, to ensure we are dealing with a legitimate person. This helps us in providing safety for current tenants.
Open the property link shared by your agent, choose an available slot from the calendar or list view, and confirm your details. You'll receive a confirmation once booked.
Please sign up, once you are signed up a support person would take you through the onboard process.
Email support@flowrealty.co.za with a description of the issue, the property or booking involved, and any error message you saw — we'll get back to you as soon as we can.
See also our Privacy Policy.